Effective Date: [17/Oct/2024]
Eclipse Journey Sri Lanka (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eclipsejourneys.com, book our services, or interact with us in other ways. Please read this Privacy Policy carefully.
By using our Site or services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information:
- Name
- Email address
- Phone number
- Address
- Payment information (for bookings)
- Passport details (for travel arrangements)
- Other information you provide when you contact us or make inquiries
Non-Personal Information:
- Browser type
- IP address
- Device information
- Pages viewed on our Site
- Referring websites
2. How We Use Your Information
We use your information to:
- Process and manage bookings and payments
- Communicate with you regarding your travel plans
- Provide personalized services and itineraries
- Improve our website and user experience
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with third parties to facilitate your travel experience, including:
- Travel service providers (e.g., airlines, hotels, tour operators)
- Payment processors
- Legal authorities, if required by law
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand your preferences and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your experience on our Site.
5. Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmitting information over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request the deletion of your data (subject to legal and business requirements)
To exercise any of these rights, please contact us at [your email address].
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of such third-party websites.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Eclipse Journeys Pvt. Ltd.
Address: No. 167, Oruwalpitiya, Athurugiriya, Sri Lanka.
Email: info@eclipsejourneys.com
Contact: +94702130793